Support Options

We can help you decide on the right level of support for your organization. There are many combinations of telephone, on line or on-site support. Add to this the complexity of support call times and response times, service level agreements and penalties.

Our Approach, to Supporting You

Our approach is to help you navigate all the options and come out with a support package that addresses all your support needs. Covering your IT equipment and focused on value for money.

Whether you are an experienced user or a novice, sooner or later you’re going to come across problems. Often at the worst possible time! We offer cost effective, relevant and friendly assistance that will get you back up and running again as soon as possible.

It would be nice if computers worked first time, every time, and never gave any problems. Unfortunately, they don’t! And they tend to breakdown or play up at the very worst time.

Whatever the problem – Kent PC’s can help!

With many years practical experience, finding and resolving all manner of hardware and software faults, Kent PC’s can offer assistance. We have access to the very latest technical databanks of updates, fixes and “work around’s”.

Hardware Upgrade and Repair

We can repair computers help you find the best quality parts to upgrade or repair your computer. Choose from our standard line of hardware devices in stock, or special order items of your choice.

Our skilled technicians can handle just about any upgrade configuration. We offer competitive rates for parts and labour on PC’s and Laptops.